Payment Terms Agreement

Last updated April 01, 2025

This Payment Terms Agreement is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://dnaretail.in/terms.

Please carefully review our Payment Terms Agreement when purchasing our products through our website or at any our physical store.


This Payment Terms Agreement ("Agreement") is made and entered into as of  date a sales invoice is generated, by and between:

DNA Retail Enterprises  with its principal place of business at HNO.-3, WARD NO.-2, RAM NAGAR,, NR HERO SHOWROOM,, NAWADA, BIHAR 805110, India. ("Seller"),

AND

a Corporation/LLC/Partnership/Individual whose name have been mentioned in the sales invoice /sales tax invoice with its registered address mentioned in that particular sales invoice/  sales tax invoice ("Buyer").


IF A BUYER/s DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN HE/SHE IS EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY AFTER SETTLING ALL OR ANY DUES IF BUYER/s HAS/HAVE.

1. Payment Obligation

The Buyer agrees to make payments as per the schedule outlined in the sales invoice gets at the time of purchase either in any digital format or hardcopy. It is to the buyer to ensure that he obtains a copy of Sales Invoice/ Tax Invoice. All payments must be made in accordance with the specified deadlines and methods.

2. Payment Schedule

The Buyer shall adhere to the payment schedule and due date/s mentioned in the sales invoice.

Failure to comply with the payment schedule may result in late fees or penalties or legal action, as described below.

3. Accepted Payment Methods

Payments must be made via payment method which are recognized by RBI for payment settlement in India and legally valid as per the Laws of India like cash, cheque, UPI, NEFT, RTGS and cards. No other forms of payment will be accepted unless explicitly agreed upon in writing.

4. Late Payments & Penalties

If payment is not received on or before the due date, a late fee of 2% per week or mentioned in payment schedule may be applied to the outstanding balance. Continuous failure to make payments may lead to suspension of services or cancellation of the agreement or legal action against the buyer.

5. Refund & Cancellation Policy

All payments are non-refundable, except in cases where the Seller is unable to fulfill the agreed-upon services. Any request for cancellation must be communicated in writing at least 7 days in advance.

6. Taxes & Additional Charges

The Buyer is responsible for any applicable taxes, transaction fees, or bank charges associated with the payment. These charges will be added to the total amount due.

7. Dispute Resolution

In case of any payment-related disputes, both parties agree to resolve the matter through negotiations. If unresolved, the dispute will be settled in accordance with the jurisdiction of Gaya, Bihar as per local laws.

8. Modification of Terms

The Seller reserves the right to modify these payment terms at any time. Any changes will be communicated to the Buyer via an update on https://dnaretail.in/payment-terms . Buyer/s waive any right to receive specific notice of each such change. It is his/her/their responsibility to periodically review these Terms to stay informed of updates.

9. Governing Law

This agreement shall be governed by and interpreted in accordance with the laws of India, and both parties agree to adhere to legal requirements as applicable under the Information Technology Act of 2006.